Not all vendors allow tickets to be rescheduled. You can find out if your particular ticket can be rescheduled by looking at the “Terms and Conditions” on the bottom of your ticket. Most bus operators allow customers to reschedule up to 24 hours prior the original travel date and time. Please note that you may only reschedule the ticket with the same bus carrier.
For those who do allow rescheduling, you can do so online via My Account. You can open “My Bookings,” find the ticket you wish to change, and click “Reschedule.” The system will then show you the available options. Self-rescheduling online is easy, and starts from $1 per ticket. Through a Gotobus representative, it starts from $5 per ticket.
Once the time of travel has passed, the unused tickets no longer have any refund or reissue value.
eTicket rescheduling is available at: https://www.gotobus.com/reschedulebusticket/