Can I get a refund or cancel my bus ticket?
Cancellation and Refund – Bus tickets cannot be cancelled or refunded. Duplicate bookings are non-refundable as those seats have been removed from the sales inventory. Tickets can be rescheduled before the travel time, or an open ticket can be issued if passengers cannot keep the original reservation. 

Schedules – The bus operators will make every effort to operate according to published schedules. The bus operators are not liable for delays caused by traffic, accidents, mechanical issues, road conditions, or severe weather, and do not guarantee arrival at or departure from any point at any specific time. Connections cannot be guaranteed and schedules are subject to change. 

Reschedule – You may click here for instructions on how to reschedule your bus tickets. Please note that some operators do not allow rescheduling. You may refer to the bus terms and conditions at the bottom of your e-ticket for more info.